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Can I use METRADE on multiple devices simultaneously?

Yes, that's possible! You can use METRADE on multiple devices simultaneously.

Last Updated on

October 5, 2024

How to contact metrade support?

Email: You can reach out to support via email at support@metrade.io. Live Chat: You can also use the live chat feature within the app or on the website for immediate assistance. Live Chat: You can contact us by clicking on the ''Contact Support'' button in the main menu of your Metrade account. FAQ Section: There is an extensive FAQ section on our website that may help with your inquiries.

Last Updated on

October 7, 2024

What kind of support does METRADE offer?

METRADE offers comprehensive support through various channels, including email, live chat, and an extensive FAQ section on our website. Our support team is available to assist you with any issues or questions you may have.

Last Updated on

October 5, 2024

Is there a fee to use METRADE?

For live trading at your external crypto exchange, there is a $25 service fee you pay to Metrade, after you generate a 10% profit through the 3rd party strategy provider at your external crypto exchange account.

Last Updated on

October 5, 2024

Can I deactivate my Metrade account while connected to bybit?

No. In order to deactivate your Metrade account you need to disconnect from the external crypto exchange and from the 3rd party strategy provider.

Last Updated on

October 5, 2024

Is this open to all countries?

No, if you are located in a prohibited country, you cannot sign up for METRADE. The system displays all supported countries for each external crypto exchange where onboarding services are available.

Last Updated on

October 5, 2024

Notifications

To manage your notifications: 1. Click on the bell icon. 2. Click on the gear icon next to the notifications. 3. A new window will open where you can turn notifications on or off. Toggle on/off following notifications - Whenever a signal is opened - Whenever a signal is closed - When a 10% Period has been reached - News & Updates - Signal Tracker

Last Updated on

October 5, 2024

Setting: Send Feedback

To send feedback about METRADE: 1. Click on "Settings." 2. Click on "Send Feedback." 3. Type your feedback and click the "Send Feedback" button.

Last Updated on

October 5, 2024

Settings overview

1. Current subscription type 2. My Payments: View payment history and payment settings. 3. Account Settings: Change language, update password, or delete account. 4. Appearance: Choose between light and dark mode. 5. Documents: Access FAQ, terms and conditions, and privacy policy. 6. Send Feedback: Submit feedback. 7. Helpful Links: Find a link to CoinTracking.

Last Updated on

October 5, 2024

Signup and KYC at Bybit

Last Updated on

September 26, 2024

How can i withdraw my winnings from the external crypto exchange?

You can only withdraw funds from your external crypto exchange account at any time. To do so, visit the help pages of the respective external crypto exchange where you have an account.

Last Updated on

October 5, 2024

Which exchanges does METRADE support ?

We currently support only BYBIT.

Last Updated on

October 5, 2024

What happens to my ongoing trades if the METRADE app is updated while I’m trading?

Since METRADE does not execute or manage the trades directly, app updates do not interfere with ongoing trades or strategy execution on external platforms. The strategies you follow continue to operate independently of the METRADE app, as they run on the external exchanges. However, during an app update, temporary access to view or modify settings within the METRADE app might be limited. This won't affect your active trades or their performance on the external crypto exchanges. Once the app update is completed, full functionality will be restored. In short, your trades will remain unaffected, but you might temporarily lose access to the app's interface while updates are being processed.

Last Updated on

October 5, 2024

Upload funds to your Bybit Account

Last Updated on

October 5, 2024

What is the minimum amount required to follow the 3rd party strategy provider at the external crypto exchange?

The minimum amount required for live trading with the 3rd party strategy provider is 1000 USDT in your external crypto exchange account.

Last Updated on

October 5, 2024

How long does a 10% given by the 3rd party strategy provider period last?

METRADE does not have control over the strategies and cannot guarantee or predict if at all or the exact time frame within which the 10% return might occur. The duration of a 10% profit period depends on the 3rd party strategy used and the prevailing market conditions. Typically, the external strategy provider will outline expected performance metrics, but it is essential to remember that these are targets based on past performance, which is not a reliable indicator of future results. Therefore, METRADE cannot provide a definite timeline for reaching the 10% return. Users should monitor the strategy performance on the external platforms where they are executed.

Last Updated on

October 5, 2024

METRADE Signup Tutorial

Connect your Bybit account and begin your trading Journey.

BYBIT ACCOUNT REGISTRATION

Achieve 10% Crypto Profits with METRADE!

BYBIT UPLOAD FUNDS

Achieve 10% Crypto Profits with METRADE!

Connect Bybit Account & Start Your Strategy

Stay tuned with METRADE for more!

How to start live trading?

Last Updated on

October 8, 2024

Is kyc needed to create a METRADE account?

METRADE itself does not impose Know Your Customer (KYC) requirements, as it functions purely as a technical gateway connecting users to external crypto exchanges. However, the external crypto exchanges you use through METRADE might require KYC verification, depending on their own regulatory and compliance obligations. It's important to check the specific KYC requirements of each external crypto exchange you connect to, as these can vary by platform and jurisdiction.However, Metrade reserves the right to carry out a KYC at any time.

Last Updated on

October 7, 2024

Is kyc needed to create a METRADE account?

Last Updated on

October 7, 2024

I haven't receive a confirmation email from METRADE, what should i do?

If you have not received a verification email after registering, please check your spam folder in your inbox. If there is no verification email there either, please click on the ''Resend verification code'' button at the homepage in you're login area. If that doesn't help, you can send an email to our support team or chat with us here, we are available 24/7. You will receive immediate support.

Last Updated on

October 7, 2024

I haven't receive a confirmation email from METRADE, what should i do?

Last Updated on

October 7, 2024

Confirm your signup

Check your email for a verification code in the METRADE welcome email. 1. Click on the "Verify your email address" button in the email to go to the verification page. 2. Confirm your email again. Registration complete. 3. You can now log in to your METRADE account. Note: The email might be in your spam folder.

Last Updated on

October 7, 2024

Confirm your signup

Last Updated on

October 7, 2024

How to register in METRADE?

1. Start by clicking on the ‘’Sign Up Free’’ Button on the METRADE homepage or click on the invitation link you got sent. 2. Type your referral ID (if available). Click the CLOSE button if none. 3. Fill out all the necessary details. 4. Create your password (Password should be at least 8 characters with at least 1 upper, lower case letter and special character). 5. Click “I have read and agreed to the terms and conditions”. 6. Click Create Account. 7. Check your email inbox or spam folder for email verification. 8. Login to your METRADE account.

Last Updated on

October 5, 2024

How to register in METRADE?

Last Updated on

October 5, 2024

What can i see after clicking at ''Dashboard'' in main menu?

Last Updated on

October 1, 2024

What can i see after clicking at ''Dashboard'' in main menu?

1. Click ''Dashboard'' in your METRADE main menu. 2. The History button will direct you to the Trading History in Exchange Section in METRADE. 3. Current Period, All Time: Select these options to view a graphical chart that provides a visual representation of the trading performance by the 3rd party strategy provider over different time frames. 4. Realized Profit/Loss: Displays your realized profit or loss, shown in percentage, and includes a date indicating when this value was recorded. 5. Signal Tracker: Signal Tracker is an AI-based analysis tool that evaluates the quality of trading signals provided by the 3rd party strategy provider with a score ranging from 0 to 100%. The AI analyzes the quality of signals about the current market situation, utilizing deep learning algorithms and technical market analysis. With the help of this tool, to quality of executed signals and the overall trading strategy can be improved by more than 700 times.

Last Updated on

October 1, 2024

History view of your trades:

Last Updated on

October 1, 2024

History view of your trades:

To see your trade history: 1. Click on "Exchange." 2. Click on "History." 3. View your trade history, including information on traded cryptocurrencies, position types (short/long), profit/loss percentages, trade start and end times, and trade status (profit/loss).

Last Updated on

October 1, 2024

Market

Last Updated on

October 1, 2024

Market

Overview of cryptocurrency prices and their price development When you click on "Market": 1. You will see an overview of current coin prices provided by CoinMarketCap. 2. Use the search function to find a specific cryptocurrency. 3. Scroll through the list of cryptocurrencies. 4. View price development over the last 24 hours. 5. See the current price per coin. 6. Check the current market volume in dollars.

Last Updated on

October 1, 2024

News

Last Updated on

October 1, 2024

News

The latest information & news from the crypto world In the News section (1), you can read the latest information and updates from the world of cryptocurrency. Sort news by: 2. Top News 3. Bitcoin News 4. Altcoin News 5. NFT News

Last Updated on

October 1, 2024

How to contact support in metrade app?

Last Updated on

October 1, 2024

How to contact support in metrade app?

Open your main menu and click 'Contact Support.' A chat widget will appear. Click on it to open a chat with support.

Last Updated on

October 1, 2024

How can I refer a Friend?

Last Updated on

October 1, 2024

How can I refer a Friend?

1. Click the "Registered/Active Friends" button. 2. Then, click the "COPY LINK" button to get your referral link. 3. Copy the link and send it to your friends. Additionally, if you have 10 active referred friends, you will receive an extra +10% on the next automatic trading period for free!

Last Updated on

October 1, 2024

What options are available in the main menu, and what do they do?

Last Updated on

October 8, 2024

What options are available in the main menu, and what do they do?

1. Start: Use this option to start demo mode or connect the api connection to your external crypto exchange account. 2. Dashboard: Provides an overview of your current trading strategy, profit in %, graphical chart, and more. This is where you can monitor your trading performance. 3. Exchange: Access detailed information about the exchange you are connected to, view your total balance, and check the latest updates. You can also review your trading history from here. 4. Market: Explore popular cryptocurrencies, search for specific currencies, and view detailed information and trends about each one. 5. News: Stay updated with the latest cryptocurrency news. You can sort news by categories such as Top News, Bitcoin, Altcoins, and NFT. 6. Settings: Customize your application settings, including notification preferences, language settings, and account management. 7. START or STOP Trading: Please note that METRADE will redirect you to the specific area of your external crypto exchange so you can start or stop the trading. You can control there your trading activities by starting or stopping your automated trades. 8. Registered/Active Friends: View a list of friends who have registered or are currently active. This is great for networking and sharing insights.

Last Updated on

October 8, 2024

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